Q&A

Directory

• Configuration and installation
  • What PC operating system is required to download TC Games?
  • What mobile operating system is required to run TC Games?
  • Does TC Games need phone root privileges?
  • What are the connection methods supported by TC Games?
  • Which devices can TC Games currently support for connection control?
  • What is a USB debug switch? Why do I need to turn on the USB debug switch?
  • How to turn on the USB debug switch?
  • Why do I need to install a phone driver?
  • How do I install a phone driver?
  • How do I test the driver installation successfully?
  • "No phone detected"
  • In the case that the program has been started, the device detects only the phone serial number and does not show the phone name
  • Software prompt "driver installation failed"
  • The program does not respond when you double-click the launcher
  • When you double-click the startup program, the prompt "TG is starting, do not repeat"
  • Check that the PC version is inconsistent with the phone APK version number
  • The repeated installation of the APK on the Xiaomi and Red Rice series phones is not successful?
  • Phone settings configuration instructions
• Connected and dropped
  • - USB connection -
    • How to quickly turn on the phone USB debugging
    • There is an application occlusion permission request interface
    • Unable to open Developer Options and USB Analog Clicks
    • Never connected? Try turning off the phone assistant software
    • The desktop computer is recommended to connect the USB interface on the back of the chassis.
    • For the USB connection method, please select "Device File Management (MTP)." Do not select "Charge Only"
    • Prompt APK installation failed during connection, connection button cannot appear
    • Vivo, Xiaomi, and the 360 phone connection process are repeatedly installing the app.
    • Always "Starting Service" when connecting to a phone?
    • Allow the driver to make changes to the computer
    • Turn off the firewall or quit the anti-virus software
    • Install a phone manufacturer driver
    • Install third-party drivers
    - Control -
    • The device is connected successfully, but the phone does not display the screen.
    • Why are some of my apps unclickable or uncontrollable?
    • The phone is in normal control and the physical buttons cannot be used.
    • Can the Xiaomi and ViVo series phones see the phone screen and cannot be controlled?
    - Dropped -
    • Are the Xiaomi and Redmi series phones easy to disconnect during use?
    • In case of dropped calls, vivo and other mobile phones can directly open USB debugging
    • Method for abnormally dropping the device
    - WiFi connection -
    • How to connect your phone by WiFi or hotspot
    • Why do I need to connect with a USB connection first when my non-root phone is connected via Wi-Fi?
    • I can connect successfully via USB, but I always get a connection failure via Wi-Fi?
    • Why am I experiencing unstable connection through WiFi and frequent offline problems?
    • Why do I need to click to confirm to connect through WiFi?
    • When the Wi-Fi connection is connected, the client needs to click "Agree" on the phone, and the consent does not appear on the phone.
    • Why can't Android 8.0+ phones connect via WiFi? Also, why am I seeing the prompt "Service is not available, you need to connect with USB once?"
    - Other questions -
    • Why can't my Xiaomi Max phone connect?
    • Why can't my Lenovo ZUK Z2 connect?
    • How to lock the app?
    • How does Win10 disable driver mandatory signatures?
• Other questions
  • Phone screen display is incomplete or not displayed
  • Why does the error box "Hash license failed" appear while TC Games is running?
  • Is there a green border on the phone screen?
  • Why is the Samsung phone screen display not complete?
  • Why can't my microphone transmit the sound, and why am I constantly seeing the prompt to adjust the volume?
  • How to transfer sound and voice dialogue as a Type-C user without a headphone jack:
  • Is there a driver, as the phone does not automatically install the TG app?
  • TG can't be installed, is the prompt path wrong?
  • The computer operating system is in English, and the installed TG is in English. Can TG be changed to Chinese?
  • While using the WIFI, the phone blacks out for a while, and the connection is broken.
  • What if I can't decode the hardware?
  • Why does the white circle appear on the screen after the Coolpad phone enters the game?